WaterOne’s Customer Representatives are the frontline of our company. This team provides assistance to our valued customers using knowledge of multitude of systems of resources, as well as a large body of corporate knowledge to provide timely and accurate responses to customers via phone, email, and case management. Our Customer Representatives are the Experts at providing critical information, identifying and researching complex issues, troubleshooting and solving problems, all while maintaining a supportive, empathetic relationship with WaterOne’s customers.
WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 455,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on. Our passion is water, because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.
WaterOne provides competitive benefits and compensation ranges. Selected candidates are placed in the position’s pay range based on their qualifications.
Pay Range: From $19.86/hr
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education, Skills & Experience
Preferred Education, Skills & Experience
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to move or transport items weighing up to 20 Ibs. occasionally. The employee must be able to use a computer for multiple hours a day. The employee must be able to move occasionally from one location to another or be able to remain in a stationary position for up to several hours a day. The employee must be able to use office productivity equipment such as a calculator, printer, and copy machine.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually
Complete job description is available upon request and will be provided during the selection process.