WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on.
Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.
The purpose of this position is to review and evaluate construction plans for new commercial buildings, mixed-use, multi-family residential, as well as any commercial redevelopment and remodel, for compliance with WaterOne’s Cross-Connection Control program, ensure proposed water connections meet WaterOne standards, and issuing new service permits for commercial water connections. The Developer Service Technician also responds to distribution system and customer water quality concerns, customer water pressure concerns, on-site inspection of facilities for Cross-Connection Control compliance, provides water main sampling for new and replaced water mains, and assists with other aspects of the department as needed.
Customer Service Commitment
WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education, Skills & Experience
In addition to organizational competencies, these key competencies are expected to be demonstrated by each employee in this position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may occasionally lift/or move up to 50 pounds and frequently lift and/or move up to 20 pounds. The employee must be able to use a computer for five hours or more per day. The employee must be able to move occasionally from one location to another or be able to remain in a stationary position for up to several hours a day. The employee must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine. The employee must be in possession of a licenses and be able to operate a vehicle at any given time. The employee must be able to occasionally position self to inspect items, collect samples on construction sites (sometimes within excavation trenches), and perform other field activities. The employee must be able to ascend and descend ladders, and occasionally work in outdoor weather conditions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Protective equipment, including but not limited to personal protective equipment for eyes, face, head and extremities, protective clothing, respiratory devices, and protective shields and barriers, may be required and shall be maintained in the sanitary and reliable condition wherever it is necessary by reason of hazards of process or environment, chemical hazards, or mechanical hazard encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact.