WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on.
Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.
This position is an information technology support role that will evaluate existing and new requirements for both programming and configuration within our strategic ERP and legacy systems. This position also performs support activities within the following areas: incident management, change management, and project support. The primary role of this position is to develop and support business processes and tools with custom programming code, SAP functional configuration, and API integrations. This role is required to employ operational development best practices in order to maintain business continuity throughout the change management process.
Customer Service Commitment
WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education, Skills, and Experience
Preferred Education, Skills, and Experience
In addition to organizational competencies, these key competencies are expected to be demonstrated by each employee in this position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may occasionally lift/or move up to 20 pounds. Must be able to move from one location to another occasionally. Must be able to remain in a stationary position frequently. Must be able to use office productivity equipment such as a calculator, personal computer, printer, and copy machine.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually