• Operations Technician

    Job Locations US-KS-Kansas City
    Posted Date 1 month ago(1/16/2019 2:20 PM)
    # of Openings
  • Overview

    WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on. 


    Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.




    The purpose of this position is for the operation of a highly technical water treatment and distribution process.  The Operations Technician I shall endeavor to meet or exceed all state and federal water quality standards and regulations; meet or exceed Board policies, goals and expectations; promote security of WaterOne’s water system; make routine decisions concerning process chemistry, chemical dosage, mechanical equipment operations and distribution system operation; balance flows to basins and reservoirs and maintain system water storage requirements.  This position is also responsible for promoting safety, environmental stewardship and cost efficiency.


    The job posted describes the minimum qualifications and requirements for an Operations Technician I, however, the level of position offered could range from an Operations Technician I - Operations Technican IV depending on the experience and qualifications of the successfull candidate.


    Please note:  This is a weekend night shift position with the following hours:

    Fri, Sat 5:30 p.m.-7:00 a.m. & Sun 6:00 p.m.-7:00 a.m.


    Essential Functions


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • With minimum oversight, responsible for the daily operation of a highly technical water treatment and distribution process. Makes routine decisions concerning chemical dosage, pump selection.  Balances flows to basins and reservoirs and maintains system water storage requirements.  Must be able to communicate effectively as well as follow written and oral instructions.
    • Operates SCADA and PC based computer systems. Prepares computer-generated reports for management.  Calculates flows, chemical dosages and chemical solutions.  Monitors and responds to all aspects of water quality prior to distribution.  Maintains pressures, flows, and reservoirs in the distribution system.  Responsible for the accurate entry of operational data and reports.
    • Trouble shoots problems with chemical treatment, complex instrumentation, mechanical equipment, and microprocessor-based controllers; generates work orders when necessary.
    • Responsible for safe utilization of hazardous chemicals and gases. Demonstrates proper use of and use proper safety equipment, including respirator and self-contained breathing apparatus (SCBA) and participates in required safety training.  Correctly wears personal protective equipment for appropriate situations.
    • Operates complex High Voltage electrical equipment and high-pressure systems.
    • Performs routine process chemical laboratory analyses. Operates and trouble shoots complex chemical analyzers.
    • Maintains production laboratory. Responsible for laboratory quality control and assures accurate result reporting.
    • Assists in the installation, calibration, startup and training of new processes and equipment.


    Other Duties


    • Will be required to work extended hours, nights and weekends as needed.
    • Performs routine maintenance and clean up.
    • Performs all duties pertaining to hazardous waste operation in accordance with all applicable requirements.
    • Perform other job duties as assigned.
    • Chemical Feed Systems:
      • Change settings on all chemical feeders at all locations.
      • Change chlorine tanks.
      • Operate all chemical feed systems including flushing, checking and ensure proper operation.
      • Record all chemical dosages changes in the database.
    • Control Room Operation:
      • Navigate to all pumping stations, tanks and facilities on the SCADA screens.
      • Acknowledge alarms.
      • Start and stop pumps and find dialogue boxes.
      • Properly answer the phone.
    • Laboratory Testing:
      • Perform basic tests: alkalinity, chlorine, hardness, pH, conductivity, turbidity, solids, CT, ammonia, fluoride.
      • Perform proper sample collection.
    • Analyzers:
      • Read and navigate analyzer displays.
      • Flush and perform basic maintenance of analyzer equipment.
    • Treatment Process:
      • Wash filters.
      • Locate all pump stations.
      • Properly collect samples.
      • Perform other duties as assigned.

    Customer Service Commitment


    WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers.  Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day.  Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.


    Position Competencies


    In addition to organizational competencies, these key competencies are expected to be demonstrated by each employee in this position:


    • Collaborative working – Establishing strong partnerships with fellow employees and outside agencies.
    • Methodical approach – Breaking complex tasks into manageable segments.
    • Problem solving – Resolves difficult or complicated challenges.
    • Tech Savvy – Using systems and technology to improve ways of working.
    • Self-Development – Seeking new ways to grow and be challenged.


    Required Education, Skills & Experience


    • Possess a high school diploma or GED.
    • The Technician must be in possession of a valid Class I Kansas Water Supply System Operator Certificate within eighteen months of employment.
    • Must possess a valid driver’s license and continuously meet WaterOne driving standards.
    • Ability to utilize software systems such as Word, Excel, Access, Internet, and Email programs at a basic level
    • Ability to enter operational data at a basic level.
    • Requires the ability to comprehend and learn the use of PLC based microprocessors.
    • Requires knowledge of hazardous chemicals handling and qualify as a Hazardous Materials Technician capable of emergency response within one year of employment.
    • Requires the ability to comprehend and learn to trouble shoot and calibrate chemical feed machines.
    • Requires the ability to read and interpret technical operations manuals.
    • Requires the ability to work with and as part of a team of skilled employees.
    • Requires the ability to make decisions under high stress situations and to continuously show good judgment in routine decisions
    • Requires the ability to communicate effectively, orally and written.
    • Must have experience with or the ability to learn and apply all applicable requirements pertaining to hazardous waste operations.
    • Must be able to pass post offer medical exam, including drug screen and background verification (may not apply to current employees).


    Preferred Education, Skills & Experience                       


    • Knowledge of electrical control systems, operation and troubleshooting.
    • Mechanical operating abilities & basic plumbing skills.
    • The ability to read and interpret blue prints and schematics.


    Physical Requirements


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee may occasionally lift/or move up to 100 pounds and frequently lift and/or move up to 50 pounds. The employee must be able to use a computer for five hours a day. The employee must be able to move occasionally from one location to another or be able to remain in a stationary position for up to several hours a day. The employee must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine. The employee must be in possession of a licenses and be able to operate a vehicle at any given time. The employee must be able to occasionally position self to inspect, view or perform analytical processes and techniques. The employee must be able to climb ladders and work at heights. The employee must be able to distinguish colors. The employee must be able to meet qualifications for using air purifying and air supplied respiratory protection.


    Work Environment


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee could be exposed to outdoor weather conditions, fumes, toxic chemicals and heat. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually low to moderate.


    Protective equipment, including but not limited to personal protective equipment for eyes, face, head and extremities, protective clothing, respiratory devices, and protective shields and barriers, may be required and shall be maintained in the sanitary and reliable condition wherever it is necessary by reason of hazards of process or environment, chemical hazards, or mechanical hazard encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact.


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