WaterOne

  • Project Manager

    Job Locations US-KS-Lenexa
    Posted Date 1 month ago(1 month ago)
    ID
    2018-1297
    # of Openings
    1
    Category
    Information Technology
  • Overview

    WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on. 

     

    Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.

     

    Summary/Objective

     

    The purpose of the Project Manager is to plan, execute, and finalize projects according to deadlines and within budget.  This includes acquiring resources and coordinating the efforts of team members and third-party consultants or contractors in order to deliver projects according to plan.  The Project Manager will also define project objectives and oversee quality control throughout its life cycle.

     

    Customer Service Commitment

     

    WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers.  Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day.  Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.

    Responsibilities

    Essential Functions

     

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    • Direct and manage project development from beginning to end, including all project documentation, stakeholder management, and coordination of project team to meet project goals and objectives.
    • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
    • Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
    • Coordinates work activities of cross-functional teams by scheduling tasks, setting work priorities, and directing the work of assigned project team members.
    • Develop and deliver project status reports, proposals, requirements documentation and presentations to wide audiences including senior management.
    • Set and continually manage project expectations with team members and other stakeholders.
    • Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
    • Define project success criteria and disseminate them to involved parties throughout the project life cycle.
    • Coach, mentor, and motivate project team members and vendors, and influence them to take positive action and accountability for their assigned work.
    • Identify and resolve issues and conflicts within the project team with minimal assistance.
    • Monitors and tracks all escalated issues to resolution.
    • Build, develop, and grow any business relationships vital to the success of the project.
    • Understands business impacts of issues and how they relate to IT owned solutions.
    • Where required, negotiate with other department managers for required project team resources.
    • Provides reliable solutions to a wide range of difficult problems including evaluation of new technologies to improve existing functions.
    • Serves as liaison between the IT Division and the Business in order to ensure all implementation requirements and targets are met.
    • Leads project management process improvement efforts.
    • Maintains awareness of emerging technologies and project management techniques.

    Other Duties

    • Assists in the implementation of project management tools and methodologies.
    • Assists in the creation of standard templates for project management deliverables.
    • Provides mentoring and support to other project managers and business analysts.
    • Develop business cases for system enhancements and new project requests.
    • Work with business users to identify and document business requirements and process improvements.
    • Analyze existing business process requirements, prepare requirements and specifications, and evaluate and recommend process changes or IT solutions.
    • Perform other duties as assigned.

    Qualifications

    Position Competencies

     

    In addition to organizational competencies, these key competencies are expected to be demonstrated by each employee in this position:

    • Analysis/Reasoning – Analyzes and examines data to grasp issues, draw conclusions, and solve problems.
    • Problem Solving – Partners with customers to resolve difficult and complex challenges utilizing project management methodologies and expertise.
    • Creative and Innovative Thinking – Develops fresh ideas that provide solutions to challenges.
    • Technical Expertise – Applies technical knowledge and develops technical solutions to resolve a wide range of complex problems.
    • Organization and Time Management - Maintains organization and prioritizes work to complete projects within deadlines.

    Required Education, Skills & Experience

    • Requires a Bachelor’s degree in Business, Computer Science, Information Technology, Management Information Systems or another relevant field.
    • Requires a minimum of four years of experience in project management or related field.
    • Demonstrated ability to effectively manage multiple projects and tasks to meet deadlines.
    • Demonstrated mastery of project management principles and ability to adapt practices to meet changing business needs and priorities.
    • Thorough knowledge of systems development lifecycle used for the development of new systems and enhancements to existing information systems.
    • Demonstrated experience in successful implementation of technology solutions.
    • Demonstrated strong and effective verbal, written and interpersonal communication skills.
    • Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
    • Ability to elicit cooperation from a wide variety of sources, including upper management, vendors, and business users.
    • Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives.
    • Ability to conduct training and informational session.
    • Develop request for proposals (RFP), manage responses, analyze results, present findings, and arrange for demonstrations as applicable.
    • Must have proven leadership and superior problem-solving skills.
    • Must have excellent organizational skills.
    • Must have excellent decision-making skills and ability to exercise good judgment.
    • Must demonstrate high degree of initiative, self-motivation and assertiveness.
    • Must have thorough knowledge of and competency in MS Office automation software including Project, Visio, Word, Excel, and PowerPoint.
    • Must pass post offer medical exam, including background verification and drug screen.

    Preferred Education, Skills & Experience

    • Certification in Project Management.

    Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee may occasionally lift/or move up to 20 pounds. The employee must be able to use a computer for up to eight hours a day. The employee must be able to move occasionally from one location to another or be able to remain in a stationary position for up to several hours a day. The employee must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine.

     

    Work Environment

     

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually

    moderate.

     

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