• Operations Technician

    Job Locations US-KS-Kansas City
    Posted Date 4 weeks ago(5/24/2018 2:01 PM)
    # of Openings
  • Overview

    WaterOne is an independent public water utility. We’ve been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It’s a responsibility we deliver on. 


    Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.


    Job Summary/Objective


    The purpose of this position is to be responsible for the operation of a highly technical water treatment and distribution process.  The Technician is expected to meet or exceed all state and federal water quality standards and regulations; meet or exceed Board policies, goals and expectations; promote security of WaterOne’s water system; make routine decisions concerning process chemistry, chemical dosage, mechanical equipment operations and distribution system operations; balance flows to basins and reservoirs; and maintain system water storage requirements.  The Technician is expected to promote safety, environmental stewardship and cost efficiency.


    **Please note: WaterOne will consider candidates that exceed the qualifications below and slot them in the appropriate level of the position based on their qualifications.

    **This position is a weekday night shift.


    Customer Service Commitment


    WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers.  Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day.  Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.


    Essential Functions


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Make routine decisions concerning chemical dosage, pump selection. Balance flows to basins and reservoirs and maintain system water storage requirements. 
    • Communicate effectively as well as follow written and oral instructions.
    • Prepare computer-generated reports for management.
    • Calculate flows, chemical dosages and chemical solutions.
    • Monitor and respond to all aspects of water quality prior to distribution.
    • Maintain pressures, flows, and reservoirs in the distribution system. Responsible for the accurate entry of operational data and reports.
    • Troubleshoot problems with chemical treatment, complex instrumentation, mechanical equipment, and microprocessor-based controllers, and generate work orders when necessary.
    • Responsible for safe utilization of hazardous chemicals and gases. Use safety equipment, including respirator and self-contained breathing apparatus (SCBA) properly and participate in required safety training.  Correctly wear personal protective equipment for appropriate situations.
    • Operate complex High Voltage electrical equipment and high-pressure systems.
    • Perform routine process chemical laboratory analyses. Operate and troubleshoot complex chemical analyzers.
    • Maintain production laboratory. Responsible for laboratory quality control and assure accurate result reporting.
    • Assist in the installation, calibration, startup and training of new processes and equipment.
    • Will be required to work extended hours, nights and weekends as needed. Subject to being on-call 24 hours.
    • Perform routine maintenance and clean up.
    • Perform all duties pertaining to hazardous waste operations in accordance with all applicable requirements.


    Other Duties


    • Perform other job duties as assigned.


    Position Competencies


    These key competencies are expected to be demonstrated by each employee in this position:


    • Analysis/Reasoning – Examines data to grasp issues, draw conclusions, and solve problems.
    • Problem Solving – Resolves difficult or complication challenges.
    • Creative and Innovative Thinking – Develops fresh ideas that provide solutions to all types of workplace challenges.
    • Flexibility – Ability to adapt to changes while keeping focus on goals and apply knowledge to new circumstances.


    Required Education, Skills & Experience


    • High school graduate or GED required
    • Operator Certification: The Technician must be in possession of a valid Class I Kansas Water Supply System Operator Certificate within eighteen months of placement in position.
    • Knowledge of SCADA and PC based computer system operations.
    • Ability to utilize software systems such as Word, Excel, Access, Internet, and Email programs at a basic level.
    • Ability to enter operational data at a basic level into proper system.
    • Ability to comprehend and learn the use of PLC based microprocessors.
    • Knowledge of hazardous chemicals handling and qualify as a Hazardous Materials Technician capable of emergency response within one year of placement in position.
    • Ability to comprehend and learn to trouble shoot and calibrate chemical feed machines.
    • Ability to read and interpret technical operations manuals.
    • Ability to work with and as part of a team of skilled employees.
    • Ability to make decisions under high stress situations and to continuously show good judgment in routine decisions.
    • Ability to communicate effectively, orally and written.
    • Experience with or have the ability to learn and apply all applicable requirements pertaining to hazardous waste operations.
    • Must possess a valid driver’s license and continuously meet WaterOne driving standards.
    • Must be able to pass post offer medical exam, including drug screen and background verification (may not apply to current employees).


    Preferred Education, Skills & Experience


    • Mechanical operating abilities & basic plumbing skills.
    • Knowledge of electrical control systems, operation and troubleshooting.
    • The ability to read and interpret blue prints and schematics.


    Physical Requirements


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and walk; use hands to finger, handle or feel; reach with hands and arms. The employee is frequently required to stoop, kneel, or crouch. The employee may occasionally lift/or move up to 70 pounds, regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee is required to apply a “buddy system” for products weighing more than 70 lbs. Employee must be able to work at varying heights, typically 5 feet to 15 feet above the floor.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.



    Work Environment


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee could be exposed to outdoor weather conditions, fumes, toxic chemicals and heat. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually low to moderate.


    Protective equipment, including but not limited to personal protective equipment for eyes, face, head and extremities, protective clothing, respiratory devices, and protective shields and barriers, may be required and shall be maintained in the sanitary and reliable condition wherever it is necessary by reason of hazards of process or environment, chemical hazards, or mechanical hazard encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact.


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