Under the guidance of the Construction, Maintenance, Valving and Services Management Team, leads the effort to provide training and development opportunities for the Distribution Technician (DT) Program. Tracks, researches, identifies, plans, presents and evaluates training programs for Department Personnel. This training will involve means and methods for field personnel involved in building, operating and maintaining a complex Water Distribution System.
Customer Service Commitment
WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
These key competencies are expected to be demonstrated by each employee in this position:
Required Education, Skills & Experience
Preferred Education, Skills & Experience
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to move or transport items weighing up 40 lbs. occasionally. The employee must be able to use a computer for several hours a day. They must be able to move from one location to another (outdoor worksites, WaterOne facilities, etc.) occasionally. The employee must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine. While performing the duties of this job, the employee must be able to remain in a stationary position for up to several hours a day. Additionally, they must be able to wear personal protective equipment and navigate construction sites. Lastly, the employee must be willing to work in all kinds of weather extremes.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in both the field and a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually
moderate except when in the field on a jobsite.